Paula, Not that it is in context here but we bundle providex files within our install. It is easier and controlled. Sorry, not much help with your issue but food for thought. Many on the list also do this with Windx etc if you are using it. Thanks and Regards, Lalit Gupta ________________________________________ From: Paula McKeever [pmckeever@...] Sent: Monday, November 15, 2010 4:07 PM To: ProvideX mailing list (providex@...) Subject: [Pvx] slow upgrades Hello list, Has anyone experienced a very slow run time when running the exe to upgrade Pvx? We've experienced it periodically before, but thought we'd bring it up now. We're just starting a cycle of upgrades to Pvx 9.10 across a large segment of our clients. We haven't been able to detect any pattern of circumstances that would foreshadow a bogged down upgrade run. One thing we wonder about is whether it might have something to do with MS Installer, whether if a previous interrupted/aborted install of some application might play a role. But that's just speculation so far. To illustrate what I mean by slow, during the last upgrade from v. 8.30 to 9.10 on a Win 2003 server, the window sat for at least 10 minutes on the "removing backup files" screen (the progress bar was at basically 100%). Then it sat for a few more minutes at the next screen that said "Status," IIRC. All in all, the process took over 20 minutes when it normally takes maybe a couple of minutes. What would be helpful is some kind of clues that we might be able to detect ahead of time, so that we know when to expect this might happen. Pvx community/Mike: Any ideas? Also...does anyone know how we might be able to tell when the Pvx upgrade will prompt for a reboot? ("In order to complete the installation of ProvideX v. 9.10, you must restart the computer. etc.") It doesn't happen often, but again, it would be good to know when it will do this, so we can prepare for it. TIA for any help with this head-scratcher. - Paula. ...................................................................................... Paula McKeever Computer Associates, Inc.
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